Services

Support Alphas Outsourcing Services

Discover How Support Alphas Is The Right Fit For Your Business

We are an end-to-end solutions provider & well-established firm registered in USA, providing consultancy and total Turn-Key solutions in the Customer support, Technical Support, Back Office support, Lead Generation, Data Entry and Telemarketing Roles. We strive to build long term relationships based on mutual trust resulting from meeting customer expectations.

Our Services

Customer support

93% Of Customers Are Likely To Make Repeat Purchases Companies Who Offer Excellent Customer Services.....

 

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Technical support

When you outsource technical support with Support Alphas, you provide your users an experienced help,.....

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Back Office support

Your back office operations are often the very heart of your organisation and ensuring this process runs,.....

 

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Lead Generation

The core of our business is lead generation. Service you are selling, Support Alphas can help bring prospects to you.....

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Data Entry

Data entry is simply the transcription of data from one form into another. The majority of businesses require data entry,....

 

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Telemarketing Roles

There are companies hire us to rapidly increase your sales through Inbound sales  Outbound sales and Cold Calling lead generation.....

 

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Industries We Serve the Services

B2B / B2C
Distribution

Healthcare

Trucking fright

Food industry

Cleaning companies

24/7 Order taking/Sales

Startups

Saas

B2B / B2C
Distribution

Healthcare

Trucking fright

Food industry

Cleaning companies

24/7 Order taking/Sales

Startups

Saas

Frequently Asked Questions

OUR ADVANTAGE

Responsive US-based Customer Support

Responsive US-based Customer Support

You can count us to be there for you when you need us! We are always available during US business hours.

99% + Accuracy

99%+ Accuracy

Our unique operational and QA processes allow us to achieve industry-leading performance and accuracy at scale for our clients.

Reliability & Professionalism

Reliability & Professionalism

We say what we do and do what we say. We strive for accountability and reliability above all.

Robust Data Security & Privacy Standards

Robust Data Security & Privacy Standards

We strive to use the most effective, efficient, and modern technology for our client engagements. We are always learning.

Significant Cost Savings

Responsive US-based Customer Support

Our clients save on average 50-60% of their in-house operating costs by outsourcing non-core functions to us.

24 Hour Work Cycle

24 Hour Work Cycle

Our India Operations Centers are open 24x7x365 and our associates work is staggered over three shifts to cover the entire day.

Modern Technology & Software

Modern Technology & Software

We strive to use the most effective, efficient, and modern technology for our client engagements. We are always learning.

Powered by Automation

Powered by Automation

Where possible, we seek to automate portions of our clients’ business processes to further drive efficiency, scalability, and cost savings through technology.

Teams That Adapt To Your Working Style

Teams That Adapt To Your Working Style

All of our client engagements are bespoke and we always seek to adapt to our clients’ work cultures and business environments.

Happy People & Low Turnover

Happy People & Low Turnover

We invest in our people: paying them competitively, training them well, and consistently offering them opportunities for professional growth.

Fully-Managed Teams

Fully-Managed Teams

We handle sick days, recruiting, turnover, re-training, and scaling teams up and down. Train us once and we will take all of the management headaches off your plate.

Flexible & Scalable Contracts

Flexible & Scalable Contracts

Our contracts are flexible, and you can scale your team up or down to meet seasonality and other business needs.

Inbound & Outbound

We understand that in today’s highly competitive and consumer-centric market, customer acquisition and market penetration are the top priority for any leading enterprise, and retaining those customers runs a close second. It is our mission at Support Alphas to design, customize and manage customer acquisition and sales solutions that are closely aligned to your marketing strategy, in turn maximizing your revenue and ensuring maximum operational efficiency. Whether you are looking for B2B appointment setting, or sales lead generation, we can craft solutions that will meet your needs. We realize the value of key metrics like customer satisfaction, first call resolution, cost per hour, and upsell/cross-sell opportunities and the impact they can have on the overall success of your business.

Following are some of the features available in our technical infrastructure to drive efficiency:

We offer a wide range of end to end business process management/outsourcing solutions. Including: