call center solutions and your performance marketing partner
Get your leads converting into sales with our marketing and make your leads funnels fit to setup
call center solutions and your performance marketing partner
7 +
Years Of Experience
40 +
INCS
100 %
Money Back
100 +
Satisfied Affiliates Client
Welcome To Support Alphas
World's Best brand your business
Our proven process pinpoints your brand essence, amplifies it with engaging creativity, and applies it strategically cross-channel for an impactful marketing funnel that demands awareness, captures engagement, and delivers conversions.
- Trusted by customers Across the world
- Quality services Maintaining your Business Secrecy
- Reporting and Analytics
our services
What We Do?
Support Alphas mine contact info to build qualified leads into your CRM—so your sales team can close more deals.
Why Choose Us?
Appointment setting
we set out the appointments and leads for your business thats how our client gets benifits from our services.
inbound / Outbound solutions
Inbound/Outbound sales and service solutions, plenty of leads which gets unanswered and not qualified we get that funnel built.
24/7 chat support
No matter Things come on email support or email campaign management we help our business to outreach market.
Virtual assistance
Support Alphas provide you premium services for your business to excell in the market and make digital presence.
Reduce Your Cost per Ticket
Faster resolution times, higher utilization. Our customized CS platform always ensures you’re operating at peak efficiency and saving money.
Increase CSAT
Make your customers happy with the highest quality engagement in the industry. Watch loyalty and referrals improve your bottom line.
Enjoy Unparalleled Flexibility
Our platform puts you in the driver's seat. Scale up and down to match demand. Expand internationally. Target and exceed specific KPIs.
Speak Your Customers’ Language
Expand internationally or hyper-target localized dialects and regions with a team of Mods with the exact language skills you need exactly where you need them. We're in over 50 countries and speak over 90 languages.
Meet Your Customer on Any Channel or Platform
We provide omnichannel support anywhere your customers are looking for help. Phone, email, text, live chat, and social. We work in apps, games, and the Metaverse or virtual worlds.
Handle Short-Term Spikes
Ramp up for the holiday rush, a product launch, or just burn down a recalcitrant backlog.
Our Objectives
We provide unparalleled levels of actionable insights with tailored processes to suit your needs. Focus on your core business while Supports Alphas assembles your dream team.
Our Values
We aim to be an organization with a reputation based on ‘Relevance, Excellence & Integrity’
Our Vision
To be the first-choice partner for all stakeholders via unparalleled ‘Reliability & Consistency’.
Our Pledge
To set the highest benchmarks in ‘Quality & Performance’.
Our Responsibility
To set the highest benchmarks in ‘Quality & Performance’.
Our Values
We aim to be an organization with a reputation based on ‘Relevance, Excellence & Integrity’
Our Vision
To be the first-choice partner for all stakeholders via unparalleled ‘Reliability & Consistency’.
Our Pledge
To set the highest benchmarks in ‘Quality & Performance’.
Our Responsibility
To set the highest benchmarks in ‘Quality & Performance’.
Frequently Asked Questions about Support Alphas
Outsourcing Services
From entrepreneurs to listed companies, we’re helping scale & deliver quality labor solutions
on time and well below the equivalent cost of hiring locally.
Outsourcing has been around for decades, however companies are now finding in a high inflation, low growth environment that outsourcing is the key to sustaining and growing profits.
Support Alphas has scaled 30 agent teams in 14 days. Whilst it depends on the specific role, most clients are up and running in 5-10 days.
Full time agents work exclusively for you, whilst part time agents will have other clients. Agent’s need 40 hours of work a week to live a decent lifestyle in the developing world. The assistants are hand-picked for you based on your requirements.
There are so many benefits to outsourcing agents to offshore to countries like USA, UK, Canada and Pakistan. First to all mostly client love working for foreign companies, as it allows them to work from home, avoid the traffic and work a day shift which is the preferred mode of employment in USA ,Uk and Canada etc. We find that virtual assistants hired by Support Alphas report high levels of employee satisfaction and the benefit to you are substantial cost savings that can support your business expansion.
14 days is the average time it takes for Support Alphas to post a job ad, vet candidates, place them through extensive interviews and place them in your team. We take pride in making sure that we get the perfect fit of agents to your business.
Great english, hard working attitude, university education and a friendly demeanour are the main qualities we look for. We also ensure they have a quiet space to work in, high spec computer and access to cloud-based technologies.
We offer remarkable benefits and perks for our employees, as well as personal development programs to foster ongoing professional growth. A dedicated manager also conducts regular, one-to-one meetings with employees to discover areas of improvement and drive retention.
Each client works with an account manager who both coordinates production work and builds a solid relationship between the client and Stateside.
Our employees and clients are VIPS: Among many other initiatives, we have developed special benefit programs, sign-on bonuses, referral programs, sick leave, vacation policies, personal development plans, and much more to ensure team members thrive in our working environment.
Our talent acquisition team works checks in with candidates and we have technology to ensure that your employees start work at the designated time and clock off when you require so you don’t pay more.
Yes, we can help you outsource part-time employees for your business or specific campaigns. Our minimum is 20 hours per week.
Yes, candidates will be informed of your business’s preferred work hours. Employees are flexible and can work within the time your business requires. Night shift is a popular working schedule in the country due to the number of US clients that utilise the Country client for back-office roles so we can certainly place employees in your team to work overnight (and public holidays too with a loading!)
We do it on your behalf. If employee(s) is not performing or reaching your KPIs, let us know and we’ll help performance manage them or terminate and replace them.
Our staff are “work from home” however if you have sensitive data we can implement security measures to make sure your data is private and secure, including remote desktop solutions. We take copies of employees drivers licence, passport or other identifying information so that if something happens, we have full recourse to pursue them for damage that occurs to your business (although this has never happened to us before). We can require an NDA before onboarding based on your preference.
We take care of payroll as part of our service at no extra cost.
Nope, no recruiting fees! Once you select a candidate, they are onboarded to your company as if they're part of your team.
Customer Reviews
I have worked with Support Alphas and have always prefer Them. when we have had to device a high value type of outbound campaign. it takes to deliver a quality lead generation production.
Director of Account Management
The Support Alphas has been very helpful with supporting my business. we had some bumps in the road, but Get Callers did everything they could to make it right.
Director of Business Development
The Support Alphas has significantly contributed to our success our direct on demand. All I would say, excellent service throughout and always available to discuss ideas and improvement.
Vice President of Publisher Sales
My VA is great, I delegate for her to take care of my collect rent roll. She also handles my personal stuff when not too busy. They have been my suggestions and made changes as needed.
Vice President of Operations
Getting adjusted is the hardest part, as you have to train in any system and allow them to learn your workflows. They are very willing to learn and well-mannered.
Quality Control
So far this has been a great experience. As this is new for me I am trying to feel my way through the process and hope not to be of too much of a bother with all the questions and back and forth emails.
Senior Accounting Manager
Great service, agent quick learning, very good service for what you pay. Customer service aspect is good and anyone who is open-minded and willing to learn. Recommend!
Send us a message
It may take up to 1 business days to answer back to emails.
Get In Touch
Have any queries? Support Alphas have the answer to all your concerns and matters.
- Tustin, CA 92780
- 1-310-498-6103
- [email protected]
Joe Marino
Vice President of Sales